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Viber Number Checker API Workflow for Automated Checks

The API route for Viber exists to keep the channel state current. On-Viber status is not a permanent property of a number. Accounts go dormant, numbers...

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Julian Zhang Principal Verification API Engineer

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The API route for Viber exists to keep the channel state current. On-Viber status is not a permanent property of a number. Accounts go dormant, numbers get recycled, and the only way to trust the routing is to re-check on a schedule. Viber Number Checker is the ZelNum page that supports this job: Viber Number Checker.

Quick answer

Submit the list through the API, receive the on-Viber status per record, and store it with the country and checked timestamp. Re-run on a schedule and watch the on-Viber rate by market. The output is the channel-state data the routing pipeline runs on, not a one-off verdict.

The API workflow

  1. Submit the job. One request per batch, carrying the record set and the country field.
  2. Poll or receive callbacks. Polling is fine at low volume; webhooks pay off when you act on results immediately.
  3. Store per record. Keep the on-Viber status, country, and checked timestamp with the record ID.
  4. Aggregate by market. The on-Viber rate by country is what the routing and market decisions run on.

Keep the first call small. Submit a handful of records, confirm the response shape, then scale.

The channel-state read

Here is what an aggregated run looks like over three quarters:

Market Q1 on-Viber Q2 on-Viber Q3 on-Viber
Bulgaria 74% 71% 68%
North Macedonia 66% 63% 61%
Canada 7% 6% 5%

(These figures are illustrative, not a product performance claim.)

The strong markets are drifting down slowly, which is normal and worth watching. The thin market stays thin, which means those rows stay on the SMS path. The trend, not the snapshot, is what the pipeline produces.

Webhooks or polling?

Polling on a short interval is simpler for most teams. If you use webhooks, make the callback idempotent: processing the same event twice must not double-charge or double-write. One missed callback should never create a second paid job or overwrite a clean result with a blank one.

Export fields that matter

Field Why it matters
record_id Joins the result back to the source.
input_number / normalized_e164 Original and comparable forms.
on_viber The channel signal.
country_or_region The market key for the routing read.
checked_at The timestamp that makes the trend line possible.

Mistakes to avoid

  • Automating the check but not the routing. A raw on-Viber rate without the routing table is decoration. Feed the statuses into the channel workflow, or the schedule is just a report generator.
  • Treating the last run as the current truth. An on-Viber status from March is a guess by July.
  • Flattening the market split. A single overall percentage hides the strong/thin market separation that decides where the campaign runs.

FAQ

What is the output of the Viber API pipeline?

Channel-state data: which numbers are on Viber, by market, current enough to route on. The raw rate is an intermediate step.

Why aggregate by market?

Because Viber’s reach varies by region. The strong-market rate and the thin-market rate are different decisions, and the market field is what separates them.

How often should the API run?

Monthly is a good baseline, with a re-run before any big campaign. On-Viber status drifts.

Webhooks or polling?

Polling for most teams. It is simpler, has fewer failure modes, and latency is irrelevant at low volume.

What happens to unknown rows?

They wait for a retry. Unknown is not dead, and a later run often resolves it.

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